Tuesday, July 28, 2009

Some users are experiencing problems with missing Followers on their own blogs, as well as others. We're aware of the problem, and ask for your patience as we investigate.

We've created a form to gather more information on this issue, and could use your help if you have a moment to fill it out. Thanks in advance.

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Some Safari users attempting to comment on blogs with the embedded form are seeing a "Your request could not be processed. Please try again" message as the comment fails to post. However, posting is usually successful if attempted the second time.

We're looking into this and apologize for the inconvenience.

Sunday, July 26, 2009

Searching from the navbar is currently returning incomplete data for some users. We're investigating our search functionality and will hopefully have a fix out shortly.

As a workaround, you can use search operators on Google.com to search for content specifically on your blog. For example:

site:yourblog.blogspot.com KEYWORD KEYWORD

Update, 1/22: Thanks to everyone for all the detailed reports on the gaps in our search coverage. Both the Blogger and BlogSearch teams are working now on completing a full resolution of the issue, and we anticipate it will be fixed in the next several weeks.

Update, 3/28: This is now resolved. Thanks for your patience.


Update, 4/25: We've recently identified a few different cases where search results aren't displaying accurate information. We're re-opening this issue and will update this post as soon as we have more info to share.

Wednesday, July 22, 2009

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Currently the Edit posts list maxes out at 5000 posts, which could make some older posts inaccessible for editing. We're working on a fix, and appreciate your patience in the meantime.

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Blogger Play is currently unavailable. We're looking into the problem and hope to have it resolved soon.

Thanks for your patience.

Thursday, July 16, 2009

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The word verification (CAPTCHA) image is currently mis-aligned for classic template blogs using the embedded image form, and in some cases unreadable. We're investigating this and will reaply with an update shortly.

In the meantime, you can switch your form to either 'Full Page' or 'Pop-up' to properly display the word verification.

Wednesday, July 15, 2009

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Some users exporting larger blogs (> 10MB) have reported missing or incomplete blog data in the resulting export file.

We're currently investigating this, and appreciate your patience while we work on a fix.

Friday, July 10, 2009

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Some users are seeing bX errors when trying to view their blog. We're currently investigating this and hope to have a fix out shortly. We'll update this post with information when we have more to share.

Associated error codes: bX-mws9sr, bX-afo7e2, bX-3d9atb, bX-6vix0l

Thursday, July 09, 2009

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The Profile Browsing feature is currently not returning results when clicking through to certain items on a Blogger profile page. We're investigating and will report back with an update from our end shortly.

Thanks for your patience.

Monday, July 06, 2009

Javascript inserted in some classic template titles 1956393

Some users who use Blogger's classic templates are seeing javascript inserted into the <title> elements of their pages. This results when users have modified the standard templates and have inserted the <blogger> and </blogger> tags into their <title> elements.

If your blog is affected, go to "Template", then click on "Edit HTML". Remove anything between <title> and </title> in your template, and replace it with this:

<$BlogPageTitle$>

We are looking at the feasability of adjusting our code to be sensitive to cases where the template has <blogger> tags inserted in the <title>, but for now please use the above work-around to eliminate the javascript code from your blog's page titles.

Thursday, July 02, 2009

Friend Connect outage 1957687

Friend Connect is experiencing degraded performance this morning which is affecting many Blogger blogs. This results in several known issues:
  • Your Blogger dashboard will report you are not following any blogs.
  • Recently created blogs will see an error in their Followers gadget which indicates "Community not found".
  • Managing followers from your Blogger dashboard is currently not working.
  • Adding social gadgets to your site will generate an error when the gadget attempts to display a preview, and you will not be able to complete adding the gadget.
  • Following a site by entering the URL into your Blogger dashboard will not work.
The Friend Connect team is aware of the issues and is working on fixes. Your followed blogs will return to your dashboard when Friend Connect operation resumes. We apologize for the disruption.

Update: This has been fixed.